skybar™ Wine System – Chill. Pour. Preserve.

skybar™ Wine System and Wine Accessories Support

skybar™ Wine System How It Works provides a step-by-step guide to this innovative wine accessory along with detailed information on using the skybar™ Wine System.

For other questions on the Wine System or accessories, we invite you to Contact a skybar™ Wine System specialist at 1-888-SKYBAR9 (1-888-759-2279). We would be pleased to personally assist you.

Troubleshooting

FAQ

Parts & Accessories

Download Product Materials

Troubleshooting

Your skybar™ Wine System has been carefully designed to give you many years of trouble-free service. In the unlikely event that your skybar™ Wine System does not operate satisfactorily, please review the following potential problems and try the steps recommended BEFORE you call an authorized service center.

To order replacement parts or for additional help with product questions, click here or call 1-888-SKYBAR9 (1-888-759-2279).

Power

I can not locate the On/Off power switch.

The On/Off Power Switch is located on the back right side of the unit

The skybar™ Wine System does not turn on.

Ensure that the skybar™ Wine System is plugged into an outlet
Ensure that the outlet has power.
Ensure that the individual chamber power buttons are "ON". The three individual chamber power buttons are located below each chamber.

The skybar™ Wine System turns on, but an individual chamber is not working.

Ensure that the individual chamber power button is "ON". Each chamber's individual power button is located below the chamber.

Lights are flashing.

Open and close the Wine Chamber door to reset.
Remove the Bottle Pour Assembly and wash it thoroughly then replace.

Doors

I don't know how to assemble the three chamber doors
To attach the glass doors to the unit:

Carefully remove each glass door from its protective packaging (be careful to place them on a soft padded surface so as not to scratch the glass).
Identify the (short) end of the glass door that contains the "longer hinge pin" and hold the door in a way that positions this pin to the upper left corner of the door.
Always grasp the door securely so as not to drop it!
Carefully and fully insert the long hinge pin (on the top of the door) up into the upper hinge mount located on the front of the skybar™ Wine System.

Controls

Nothing is displayed on the control panel.

Press the Set Button.
Ensure that the Main Power Button is on and that there is power to the unit.

Dispensing/Pouring

Pressing the Replace Bottle Button does not release the Bottle Pour Assembly.

Open door first, press and hold the Replace Bottle Button, reach into the Wine Chamber and gently pull the Bottle Pour Assembly toward you.

Wine does not pour when the Pour Button is pressed.

Ensure that the wine bottle is installed correctly onto the Bottle Pour Assembly and that the Bottle Pour Assembly is securely engaged into the Wine Chamber.
Ensure that the Pour Tip is installed onto the Pour Spout properly and is securely tightened.
Press the Pour Button when the green light is illuminated.
Note: If the green light is not illuminated and the amber light is illuminated, press the Preserve/ Unlock to Pour Button, which will stop preservation, turn off the amber light and enable pouring, indicated by the green light (see page 14).
Wine will not dispense if the chamber or another chamber is actively in the preservation mode.
- Wait for the preservation cycle to be completed within the chamber in which that function is in-process, or
- Cancel the preservation process by pressing the Preservation Button of that chamber where vacuum is being created.

If the chamber you are trying to pour from still is not pouring.

Wait for the preservation cycle to be completed within the chamber in which that cycle is in-process.
Or to cancel the preservation process press the Preservation Button of that chamber(s) where vacuum is being created. The preservation button(s) will have a flashing amber light simply press the button(s) it to stop preservation. This then should enable you to pour from any chamber.

A wine bottle is securely installed but preservation mode is not working.

If a wine bottle is installed, the lights should be amber or green. If no lights are illuminated, neither the preservation mode nor the pour mode is active.
Open the Wine Chamber door and ensure the bottle is installed correctly onto the Bottle Pour Assembly and that the Bottle Pour Assembly is engaged into the Wine Chamber. Close the door, and the system should reset.
Ensure the Pour Tip is tightened onto the Pour Spout. If you have reinstalled the Pour Tip, reset the preservation mode by opening and closing the door after you have reinstalled the Pour Tip. Preservation should begin and the amber light should illuminate (see page 14).
Remove the Pour Tip by sliding it out from the Pour Spout. This will allow any remaining liquids to flow out and air and water to pass through the Bottle Pour Assembly for cleaning. (DO OVER THE SINK!)

Wine is pouring slowly

Ensure that the wine bottle is installed correctly onto the Bottle Pour Assembly and that the Bottle Pour Assembly is securely engaged into the Wine Chamber
Ensure that the Pour Tip is installed onto the Pour Spout properly and is securely tightened.
Clean the Bottle Tube and the Pour Tip by running clean water through the system or following the cleaning instructions (see page15). Dry all parts and reinstall.
Replace the Pour Tip and reset the Wine Chamber function by opening and closing the door.

The Pour Tip drips.

Ensure that the Pour Tip is installed onto the Pour Spout properly and is securely tightened.
Clean the Pour Tip (see page 16).
Replace the Pour Tip and reset the Wine Chamber function by opening and closing the door.

There are bubbles moving from the Bottle Tube into the bottle of wine.

Note: The skybar™ Wine System is attempting to preserve your wine, but the seal is not closed, which is essential to enabling it to preserve.
Ensure that the Pour Tip is securely tightened to the Pour Spout.
Ensure that the O-ring is in place on the Pour Tip. If the O-ring is missing, you will need to replace the Pour Tip.
Clean the O-ring and the Pour Spout and recheck the seal.

The wine bottle will not securely install onto the Bottle Pour Assembly.

Ensure that the Bottle Lock Lever is in the vertical (open) position, enabling you to insert the Bottle Tube into the bottle and install the bottle securely onto the Bottle Pour Assembly.
Press the Bottle Lock Lever into the horizontal (closed) position to attach it to the bottle.
Ensure your bottle has a cork, not a screw cap. This system is for use with wine bottles with corks and not for use with screw cap bottles as they may not all properly fit the system.

FAQ

I have questions about the skybar™ Wine System. How can I contact Customer Support?
You can reach a skybar™ Wine System specialist at 888.skybar 9 [888.759.2279]. We would be pleased to assist you personally.

I cannot locate the main Power Switch on the skybar™ Wine System.
The main On/Off Power switch is located on the back right side of the unit.

How long will wine retain freshness in the skybar™ Wine System?
While different types of wines will oxidize at different rates, many wines will last up to 10 days in the skybar™ Wine System.

How long does it take to chill a bottle?
It takes approximately 4-5 hours to chill a 750ml bottle from room temperature to the default setting of 50º F.

Where can I place the skybar™ Wine System?
The skybar™ Wine System's elegant design makes it at home nearly anywhere - gourmet kitchen, dining room, living room or wet bar. The System should be placed on a flat surface in a cool location, away from heat sources and direct sunlight. skybar™ Wine System offers a custom Wine Stand - available in both piano black and in a wood tone - that creates the ideal setting for your skybar™ Wine System. Click here for purchasing information.

How will I know what temperature is best for my wine?
The skybar™ Wine System offers nine preset temperatures for the most popular types of wine. Simply select the varietal type from the menu, and the skybar™ Wine System will take it from there.

What if the skybar™ Wine System doesn't have a preset temperature for the type of wine I have?
The control panel on the skybar™ Wine System allows you to manually set the Wine Chamber to exactly the temperature you prefer. Click here for a list of recommended varietal serving temperatures.

Will the skybar™ Wine System fit under cabinets on the counter?
No - the skybar™ Wine System is 23.875" tall, too tall to fit under standard cabinetry. skybar™ Wine System offers an attractive Wine Stand accessory that offers wine glass and bottle storage as well as the perfect place to utilize the skybar™ Wine System. The skybar™ Wine System may also be placed on open countertops or on a sturdy table that can accommodate 60 lbs.

Can I store unopened wine in the skybar™ Wine System?
There is a Chill Only assembly available that will allow you to store an unopened bottle of wine in the skybar™ Wine System at perfect cellar conditions. Click here for purchasing information.

I am having trouble operating my Wine System. Where can I find troubleshooting information?
Refer to the Instruction Manual that came with your skybar™ Wine System, or visit the Troubleshooting page in the SUPPORT section of our website.

I am having trouble attaching the doors to the skybar™ Wine System. Where can I find instructions?
Refer to the Instruction Manual that came with your skybar™ Wine System, or visit the Troubleshooting page in the SUPPORT section of our website.

Wine Stand

Parts

Accessories

Wine System

Wine Stand - the perfect accessory for the skybar™ Wine System

Showcase your skybar™ Wine System and enhance your in home wine experience with the skybar Wine Stand. The metropolitan designed Wine Stand stores and displays your favorite wines and stemmed wine glasses. The Wine Stand is the perfect complement to the skybar™ Wine System, completing your in-home wine entertainment center.
(accommodates up to 20 750ml wine bottles and 12 full sized stemmed wine glasses)
add to cart $249.99

Parts

Air Filter (3ea.) - Keep the chilling system operating at its peak by maintaining proper air flow and cleansing

Includes: 1 set of 3 rear mounted filters
add to cart $9.99

Drip Tray

add to cart $29.99

Glass Door - Ensures optimum cooling efficiency through vacuum sealed construction

Includes: 1 Chamber Door with integrated hinge pins
add to cart $69.99

Refresh Kit (1ea. tube set/check valves) (for WP1000) - Optimize performance and extend the life of your Bottle Pour Assembly

Includes: 1 pour spout with O-ring seals , 1 Short pour tube and 1 long pour tube with sediment filter
add to cart $19.99

Bottle Pour Assembly (for WP1000) - The key connection, delivering the wine to your glass

Always be ready with an extra clean and dry Bottle Pour Assembly on hand for that quick change of varietals during your dinner party or wine tasting
add to cart $49.99

Bottle Pour Assembly (for WP1100) - The key connection, delivering the wine to your glass

Always be ready with an extra clean and dry Bottle Pour Assembly on hand for that quick change of varietals during your dinner party or wine tasting
add to cart $49.99

Accessories

Chill Only Assembly (for WP1000) - a necessary accessory for the skybar™ Wine System

With the Chill Only Cartridge you can now pre-chill an unopened bottle of wine in any of the 3 chambers.

Now you can pre-chill an extra bottle of your favorite wine so it is at the perfect temperature when you and your guests are ready to enjoy it! Be prepared for that surprise visit or perhaps a spontaneous party, allowing you to optimize your "at home" wine tasting experience with the skybar™ Wine System.
add to cart $49.99

Manuals

Returns, Service & Maintenance

Returns, Service and Maintenance

If your skybar™Wine System requires service, do not return it to the store where you purchased it. All repairs and replacements must be made by an authorized service center. Please call us at the following toll-free telephone number for service:

U.S. 1-888-skybar9 (1-888-759-2279)
Contact Us By Email

To assist us in serving you, please have the skybar™ Wine System model number and date purchased available when you call. The model number is located next to the master power switch on the back of the unit.

We welcome your questions, comments or suggestions. In all your communications, please include your complete name, address, telephone number and a description of the problem.

Warranty Policy

One-Year Limited Warranty

Sunbeam Products, Inc. doing business as Jarden Consumer Solutions or if in Canada, Sunbeam Corporation (Canada) Limited doing business as Jarden Consumer Solutions (collectively "JCS") warrants that for a period of one year from the date of purchase, this product will be free from defects in material and workmanship. JCS, at its option, will repair or replace this product or any component of the product found to be defective during the warranty period. Replacement will be made with a new or remanufactured product or component. If the product is no longer available, replacement may be made with a similar product of equal or greater value. This is your exclusive warranty. Do NOT attempt to repair or adjust any electrical or mechanical functions on this product. Doing so will void this warranty.
This warranty is valid for the original retail purchaser from the date of initial retail purchase and is not transferable. Keep the original sales receipt. Proof of purchase is required to obtain warranty performance.
JCS dealers, service centers, or retail stores selling JCS products do not have the right to alter, modify or any way change the terms and conditions of this warranty.
This warranty does not cover normal wear of parts or damage resulting from any of the following: negligent use or misuse of the product, use on improper voltage or current, use contrary to the operating instructions, disassembly, repair or alteration by anyone other than JCS or an authorized JCS service center. Further, the warranty does not cover:
Acts of God, such as fire, flood, hurricanes and tornadoes.

What are the limits on JCS's Liability?

JCS shall not be liable for any incidental or consequential damages caused by the breach of any express, implied or statutory warranty or condition.
Except to the extent prohibited by applicable law, any implied warranty or condition of merchantability or fitness for a particular purpose is limited in duration to the duration of the above warranty.
JCS disclaims all other warranties, conditions or representations, express, implied, statutory or otherwise.
JCS shall not be liable for any damages of any kind resulting from the purchase, use or misuse of, or inability to use the product including incidental, special, consequential or similar damages or loss of profits, or for any breach of contract, fundamental or otherwise, or for any claim brought against purchaser by any other party.
Some provinces, states or jurisdictions do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above limitations or exclusion may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights that vary from province to province, state to state or jurisdiction to jurisdiction.

How to Obtain Warranty Service

If you have any question regarding this warranty or would like to obtain warranty service, please call 1-888-SKYBAR9 or 1-888-759-2279 and a convenient service center address will be provided to you.
PLEASE DO NOT RETURN THIS PRODUCT TO ANY OF THESE ADDRESSES OR TO THE PLACE OF PURCHASE.

Step 1 - Insert the Bottles

Step 2 - Set the Temperature

Step 3 - Pour and Enjoy

Cheers!

Step 1 - Choose your 3 wines and load the bottles

Open the Wine Chamber door and press the Replace Bottle button to remove the Bottle Pour Assembly. (A)

Slide the Bottle Pour Assembly forward until it has cleared the chamber opening. (B)

Uncork your bottle of wine. Completely remove the foil wrapper. [Note: If you are using the Chill Only Cartridge accessory (sold separately), you do not uncork the bottle at this step.]

Lift the Bottle Lock Lever to the open position [up]. (C)

Place the Bottle Tube into the bottle.

Align the bottle's label with the Pour Spout.

Press the Bottle Lock Lever to the closed position [down]. (D)

Supporting the wine bottle from the bottom, firmly slide the Bottle Pour Assembly into the unit until you hear the assembly lock into place.

Close the Wine Chamber door - the Preserve/Unlock to Pour button light will blink as the preservation process begins.

Step 2 - Set the temperature for each of the 3 bottles

Press the Set button on the Control Panel on the front of the skybar™ Wine System. Three icons will appear, representing the three chambers. (A)

Press the Chamber Select button repeatedly until the chamber you want to set is shown, indicated by the temperature displayed in the icon. (B)

Select a Wine Type Preset Temperature by pressing the Wine Type button until your wine choice is displayed. (C, D)

Manually adjust the temperature - you can alter a preset temperature by pressing the Up Temperature Control or Down Temperature Control button.

Save the Setting by pressing the Set button.

The Wine Chamber has reached the target temperature when the white light next to the Chamber on/off button illuminates.

Step 3 - Pour wine directly into your glass

Press the Preserve/Unlock to Pour button at the top of the Wine Chamber - a solid green light on the Pour button will illuminate.

Hold the glass directly under the Pour Spout.

Press and hold the Pour button at the top of the Pour Spout.

Release the button - allow the last drop to flow into the glass before pulling the glass away.

Cheers!